Welcome to Jewel Luxury Travel ("we," "our," or "us") is committed to protecting your privacy.
Your privacy is important to us, and we are committed to safeguarding and respecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, www.jewelluxurytravel.co.uk
1. Information We Collect
When you book a Villa through our website, we collect personal information necessary to complete your booking.
- Personal Identification : Name, email address, phone number, Passport ID
- Usage Data: We may collect information about how you use our website, including your IP address, browser type, access times, pages viewed, and the referring website
- Payment Information We use third-party payment processors to handle transactions securely. When you make a purchase on our website, your card details and other payment information are not stored on our servers. Instead, they are transmitted directly to our payment processor through a secure connection. Our payment processors adhere to stringent standards such as PCI-DSS designed to protect your financial protection. We do not have full access to your full card details, and we rely on these trusted third-party providers to keep your data secure.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: To process transactions, manage accounts, and provide customer support.
- For Communication: To send notifications about your booking, respond to inquiries, and send marketing materials (with your consent).
- To Improve Our Services: To understand how users interact with our website and to improve the user experience.
3. Legal Basis for Processing Your Data
We process your data in accordance with applicable laws and regulations, based on the following legal grounds:
- Consent: Where we have obtained your consent to process your data for specific purposes, such as marketing.
- Contractual Obligations: To fulfill our contractual obligations to you, such as providing services.
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided these do not override your rights.
4. How We Share Your Information
We use your information solely to facilitate and manage your booking. :
- Service Providers: Sharing limited details to villa provider to ensure a seamless experience. Trusted third-party providers that assist us in operating our website, processing transactions, and Villa Management.
- Compliance with Legal Obligations: If required by law, to comply with legal processes or to protect our rights and property.
5. Data Security
We take reasonable steps to secure your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
7. Your Rights
You have the right to:
- Access: Request access to your personal data.
- Rectify: Correct inaccurate data.
- Erase: Request deletion of your data.
- Restrict Processing: Limit the ways in which we use your data.
- Withdraw Consent: Revoke any consent you have given us.
To exercise your rights, please contact us at info@jewelluxurytravel.co.uk.
8. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: Info@jewelluxurytravel.co.uk
Address 16A Rugeley Avenue, Willenhall.
Phone: 07598436488